Terms of use
Scope of website use
This website and its content have been prepared in accordance with Greek law. The Company may restrict the supply of products or services by person, geographical area, jurisdiction or quantity.
Allergens
Please contact us if you need any information or clarification about allergenic ingredients in our products.
Restrictions on website use
You may use this website only for lawful purposes. Prohibited conduct includes systematic copying or data collection without permission, transmitting malicious code, compromising security, infringing rights or personal data, publishing unlawful or harmful material, sending spam and collecting personal information for prohibited activities.
Copyright
The website content is protected by intellectual-property law and belongs to the Company or third parties. It may not be copied, reproduced, redistributed, modified or used to create derivative works without prior written consent, except for non-commercial personal use where permitted.
Trade marks
Trade marks, product names, symbols and images displayed on the website belong to the Company or third parties. Their unauthorised use or alteration is prohibited.
Non-confidential information
Subject to the Privacy Policy, communications sent to the Company, including questions, comments and suggestions, will be treated as non-confidential. The Company may use ideas or know-how contained in them for lawful business purposes.
Third-party websites and links
The website may link to third-party websites that the Company does not control. We do not guarantee their accuracy or completeness and accept no responsibility for loss caused by their content. A link does not constitute endorsement.
Disclaimer
We make reasonable efforts to provide accurate and reliable information, but do not guarantee that the website will always be complete, current or available. To the extent permitted by law, the Company is not liable for direct or indirect loss arising from access to, use of or inability to use the website, product unavailability or malicious software.
Indemnity
You agree to indemnify the Company and its partners for reasonable losses, costs or damage resulting from your breach of these terms. The Company may take any lawful action necessary to protect its interests and reputation.
Product descriptions
We aim to describe the essential characteristics of our products accurately. Please contact us if you need clarification. Descriptions may be changed without prior notice and changes take effect when published.
Pricing
Displayed prices are retail prices and include VAT. Any packaging, shipping or additional charges are shown before an order is submitted. The price in force at the time of ordering applies, and later changes do not affect accepted orders. A transaction is completed only after electronic confirmation by the Company; the Company may decline an order and refund any amount already paid.
Risk of product loss or damage
Risk of loss or damage passes to the customer when the product is delivered to the customer or a nominated third party. If the customer appoints their own carrier, risk passes when the product is handed to that carrier.
General terms
If any term is found unlawful, invalid or unenforceable, the remaining terms continue in effect. The Company may amend these terms or website material, and changes become binding when published.
Alternative dispute resolution
Consumers may use recognised alternative-dispute-resolution bodies and contact the European Consumer Centre Greece for guidance. If no out-of-court resolution is reached, the courts of Thessaloniki have jurisdiction.
Cookies
We do not use cookies or trackers for advertising and do not provide your data to third parties. We use localStorage when products are added to the basket, technical checkout data for services such as Box Now and sign-in cookies for your account. You can remove them through your browser settings.